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Operational and Logistics Management 2017/2018

  • 5 ECTS
  • Taught in Portuguese
  • Continuous Assessment

Objectives

The student must be able to:
Explain the importance, scope and tendencies of Operations Management (OM) in the context of the functions within the organization.
Explain the role of OM in the organization strategy and describe and explain how the operations strategy is developed
Define product design and explain its strategic impact on the organization.
Identify and describe the different types of processes and explain their characteristics
Describe the basic elements of a supply chain and explain the aspects that affect the supply chain management
Explain the role of purchasing and how decisions are reached.
Identify the several forecasting methods, its characteristics and make forecasts.
Describe the importance of inventory management for the organizations, as well as the various costs related to inventory management. Apply the inventory management models to real situations.

Recommended Prerequisites

not applicable

Teaching Metodology

Expositive method for theoretical presentation of the curricular unit content.
Application of demonstrative methods with real situations analysis and discussion.
Oriented problems resolution.
Discussion of the group work results with the students, indicating the strengths and the weakness points and suggestions of improvement for future works.

Body of Work

1. Introduction to Operations Management (OM)
2. Operations Strategy and competitiveness
3. Product and services design and process selection
4. Supply chain management
5. Sourcing and suppliers selection
6. Forecasting
7. Inventory management

Recommended Bibliography

Reid, R. Dan e Sanders, N. A., (2016), Operations Management: An Integrated Approach, 4th Edition, John Wiley & Sons
Chopra Sunil and Meindl Peter (2016) Supply Chain Management: Strategy, Planning, and Operation, 6th Edition, Prentice Hall
Carvalho, José Crespo (2010), Logística e Gestão da Cadeia de Abastecimento, Edições Sílabo.

Complementary Bibliography

Makridakis, S. e Wheelwright, S. C., Hyndman, R.J. (1998) Forecasting: Methods and Applications , 3rd Edition, Wiley
Waters, Donald, (2003) Inventory Control and Management, 2nd Edition, Wiley

Weekly Planning

Introduction to Operations Management (OM) (6 sessions)
Operations Strategy and competitiveness (2 sessions)
Product design and Process selection (2 sessions)
Supply chain management (2 sessions)
Sourcing (2 sessions)
First Group work presentation (1 session)
Forecasting (6 sessions)
Inventory management (5 sessions)
Second Group work presentation (1 session)
Assessment test (1 session)

Demonstration of the syllabus coherence with the curricular unit's objectives

To achieve the initial goal: "Explain the importance, scope and tendencies of Operations Management (OM) in the context of the functions within the organization " will be taught contents 1. For the second goal, "Explain the role of OM in the organization strategy and describe and explain how the operations strategy is developed” content 2 will be presented. The third and fourth goals, “Define product design and explain its strategic impact on the organization” and “Identify and describe the different types of processes and explain their characteristics” will be achieved by contents 3. The fifth goal will be supported in contents 4. For the sixth goal will be achieved by contents 5. Finally, for seventh and eighth goals will be used contents 6 and 7, respectively.

Demonstration of the teaching methodologies coherence with the curricular unit's objectives

The goals will be achieved by: the presentation and discussion of theoretical subjects, the students’ participation and arguing, and practical problem solving regarding the topics addressed in the classes. This method enables the students to become acquainted with OM and supply chain as well as its application in organizations context.
The assessment method adopted, by encouraging the problems analysis and discussion in the classes and by valuing the autonomous process of problem solving, enables the student to improve it analysis and argumentation capacity.

relevant generic skillimproved?assessed?
Commitment to qualityYesYes
Initiative and entrepreneurship capability  
IT and technology proficiencyYes 
Self-assessment  
TeamworkYesYes
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