Technical English I 2017/2018
- 5 ECTS
- Taught in English
- Continuous Assessment
- relevant skillset
Students will be able to:
interact with clients and professionals in the tourist industry in common situations
ask questions to find out clients' requirements
understand what clients say
speak with colleagues and other professionals to achieve necessary outcomes to deliver required services understand forms, information documents, rules & regulations and other documents relevant to obligations of tourism professionals
understand written requests from clients and colleagues
respond to written requests; draft working documents for colleagues
Students should be at level A2 of the CEFR so they can build on existing knowledge and skills to achieve B1 level by the end of the academic year, when they will have completed Inglês Técnico II.
This is a highly practical course, with examples of appropriate speaking and writing, which students will emulate, perfecting their own abilities by practising and redrafting.
Reading and listening will be approached through authentic texts, such as articles and documents, that are found in the hospitality and tourism industry.
Students will work in groups and alone to produce written and spoken material, improve versions and eventually submit these for assessment.
Body of Work
The course consists of a range of authentic texts and listening materials, which students interact with and emulate in their own work.
English Grammar in Use with Answers and CD-ROM: A Self-Study Reference and Practice Book for Intermediate Learners of English, 4th edition. Raymond Murphy, Cambridge University Press. ISBN-10: 052118939X
English Vocabulary in Use Upper-intermediate with Answers and CD-ROM, 3rd edition. Michael McCarthy & Felicity O'Dell, Cambridge University Press.
Oxford English for Careers Tourism 1 ISBN: 978-0-19-455100-7
Online resources, linked from the Moodle page.
These include dictionaries and sites with vocabulary and grammar activities.
Japan: Kinosaki Springs; video about the town, comprehension questions, gapfill activity/ordering phrases. Writing: brochure for Portuguese tourists visiting Japan hot springs.
Interviews with Francisco Giles, Manager of the Hyatt Hotel in Dubai. Comprehesion questions. Holiday reps activity by Keith Harding: talking about the different jobs in the tourism industry. Reading. Softening angry language.
Writing: report on the hotel manager interview. Grammar: reported speech.
Free time activities.
Physical descriptions (parts of body, colours etc). Personality traits.
Grammar: adjective order.
Clothes etc colours
House and home; furniture
Introducing a (famous) person, what they do and what sort of person they are. Comparatives and superlatives.
Matching guests to the right hotel role play.
Food & beverage Transport
Different types of hotel and the services they provide.
Activities; extreme sports; hobbies, interests.
Organizing an adventure holiday.
Verbs that take infinitive or gerund.
Conversation between tourist and representative for adventure holiday firm. Writing: Your dream hotel or holiday.
Hotel and restaurant management; different job trees in each.
Articles about hotels and restaurants, covering different activities and services.
Tourist destinations: why they are popular. Articles about France and Italy. Focus on vocabulary.
Videos: Kenya; different activities you can do there. 2nd video about holiday offers.
Writing: article about a region of Portugal and its attraction as a tourist destination, including different things you can do and see.
Britain: tourism videos from Visit Britain; comprehension. Heritage: curating; organizing visits; special interest tours. Writing: article about a place that is important for heritage.
London, Edinburgh, Cardiff and New York.
The importance of these cities; architecture, theatre, music. Effect on the rest of the country and the world.
Edinburgh Festival: main events; the fringe
Video: Coverage of the festival.
Speaking and writing: report on events in a festival.
Anglosphere today: Africa & India.
Videos and web sites advertizing holidays.
Anglosphere today: Europe, America, Australia & New Zealand Brochures
Final Preparations for presentations, which are as below:
Writing: plan for a tourism project, for example hotel, resort, theme park. Speaking: Video presenting project.
Presentations: shown to class. Feedback to class on these.
Demonstration of the syllabus coherence with the curricular unit's objectives
The materials used are taken from authentic texts, written and spoken, which students are likely to meet in their future jobs. Practice will develop the language skills they will require.
Demonstration of the teaching methodologies coherence with the curricular unit's objectives
Practical activities recreate real-life situations. Students work on improving their own spoken and written communication, which develops their self-appraisal skills and self-confidence.
|relevant generic skill||improved?||assessed?|